24/7 family violence
response phone line
1800 015 188

Call the 24/7 safe steps family violence response phone line on 1800 015 188.

If you cannot safely call the 24/7 phone line, please email safesteps@safesteps.org.au and a support worker will reply to you ASAP.

If you have been threatened or you are fearful for yourself, a child or a family member – call 000.

To contact safe steps Head Office –

Email: admin@safesteps.org.au

Phone: (03) 9928 9600

Fax: (03) 9928 9601

Post: GPO Box 4396, Melbourne, Victoria 3001

For all media enquiries, please see the Media Contact page.

If you have a grievance or suggestion for improvement regarding our service, please download and complete our official complaints form and submit via mail to Privacy Officer, GPO Box 4396, Melbourne, Vic 3001 or email via privacyofficer@safesteps.org.au.